Summary:Dispatch page capture / forward technology with member response is becoming an essential requirement for all responders. PageQ gives us advantages we can’t find anywhere else”.
Thuh Company, a leader in emergency messaging systems, has released the PageQ-DRS, Dispatch Relay Service, to address one of the most common problems for emergency responders, “missed pages”. PageQ is system that captures either an audio page or an electronic text page from emergency Dispatch Centers and re-broadcasts the page to all members of an emergency response department via any combination of phone calls, text messages and emails.
Frequently, many emergency responders, especially volunteers, do NOT receive an emergency page in the first place. Volunteer first responders often work other jobs, which may take them out of range for their pagers or into areas (e.g. such as a business meeting or warehouse) where they have the pager turned off, or worse, completely forget their pager. In many rural areas, pagers can fail because of terrain or distance. Of course, missed pages mean “no response”!
Cellular networks have better coverage and a longer range than pagers. But when departments use PageQ, they always get the page. Now using PageQ as a relay tool, responders can still be in virtually any location and receive vital emergency page information that they would have missed entirely.
PageQ’s advanced features enable either audio messages or text-based messages to be relayed. First responders can choose to receive the page via any or all of the three communication methods: Phone Call, Text Message, or Email. They can even direct the phone call to a land line and the text messages to a cell phone. If the message is received by PageQ in a text format, PageQ uses a high-quality text-to-speech-voice program to read the message directly to the first responder over the phone.
Another unique advantage of PageQ is that members can respond so command personnel know who is available for an incident. Using only simple key commands on their phone (or other mobile device), members can press 1 if they are responding to the call (3 if they are not) or they can press 7 if they are responding directly to the scene. With old paging technology, once a page is transmitted over the air waves, it is gone forever. If it is captured with PageQ, the audio or text-based information is sent via a text message and can be viewed or listened to as many times as necessary.
PageQ technologies are designed with the very latest leading-edge communications and data technologies to ensure the uptime and system integrity demanded by emergency services. Using industry-standard equipment (Windows PC’s and all major smart phones means that no special equipment is required. Affordability is key in today’s world, and PageQ’s economical price is much lower than similar products that have fewer features. That puts it within reach of all emergency response departments.
PageQ installation is simple with little to no interaction required between Dispatch Centers and departments. Thuh Company works directly with departments for installation so you can be up and running in quickly.
article written by www.apollopressrelease.com
Company Name: Thuh Company
Contact Person: Ken Grisham
Email: [email protected]
Phone No: 888-618-5030
Address: 1309 N. William St
Country: United States
Website Url: www.thuhcompany.com